Returns & Exchanges

At Viking Culinary, we stand behind the quality of our professional-grade cookware and kitchen essentials. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Package Your Cookware

  Securely place the unused items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided return label to your box and drop it off at any authorized carrier location; please keep your tracking receipt for your records.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5 to 7 business days.